"Your Ultimate Dropshipping Partner"

Global Sourcing, Smart Automation & Fast Delivery – Your Path to Effortless E-commerce Success

About Us

SiukRoad Cross-border ERP Platform, a standout leader in independent site dropshipping services, is committed to delivering comprehensive, automated solutions.

1.Supply Chain & Sourcing Assurance

We efficiently integrate premium global supply chain resources and forge in-depth partnerships with reliable suppliers, ensuring a diverse product portfolio, stable inventory levels, and precise alignment with the sourcing requirements of independent e-commerce sites.

2.Automated Fulfillment Capabilities

Leveraging an advanced ERP system, we automate end-to-end processes including order management, real-time inventory monitoring, and logistics coordination. With prompt order responsiveness and expedited shipping, we deliver an ultra-fast receiving experience for your customers.

3.24/7 Professional After-Sales Support

Our dedicated after-sales team is available around the clock to provide comprehensive resolutions for system operational issues, order discrepancies, and logistics tracking inquiries. We prioritize customer feedback and proactively optimize service workflows and quality, ensuring a seamless and worry-free experience on our platform.

4.Data Security & Operational Enablement

Robust data encryption technology ensures the security of transactions and sensitive information. Multi-dimensional data analytics facilitates informed operational decisions, uncovering market trends and consumer behaviors to support targeted marketing initiatives and the sustainable growth of your independent site.

5.Partnership Invitation

Choose us to embark on a streamlined cross-border e-commerce operation journey, and let’s collaborate to achieve global business excellence.

Technical Team

Composed of 50 elites, covering professionals in multiple fields such as architects, testers, and operation & maintenance (O&M) experts. Architects are responsible for blueprint design and high-quality code writing; testers ensure strict quality control; O&M experts guarantee stable system operation.

Most team members are graduates of renowned universities in related majors, with an average of over 5 years of technical experience. Core members even have more than 10 years of in-depth e-commerce technology accumulation, providing profound insights into industry pain points and trends.

Adhering to the philosophy of “Innovation, Efficiency, Harmony, Security”: We optimize functions through innovation, accelerate development and solve problems with efficiency, and build a solid data barrier via security, empowering the prosperity of the e-commerce industry.

Supply Chain Team

SiukRoad boasts a 100-strong supply chain team, serving as the precision backbone for cross-border operations. The team’s core structure centers on two key pillars: product selection and procurement.

The product selection team delves into global consumer trends, leveraging big data analytics to identify regional demand preferences and efficiently unearth niche, high-potential product categories. From trendy fashion items to home essentials, they curate products that combine market appeal with profit potential.

Aligned with the product selection insights, the procurement team rigorously vets premium suppliers worldwide. Through on-site inspections and business negotiations, they secure high-quality goods at optimal prices while coordinating logistics channels.

Guided by the principle of “Precise Selection, Efficient Procurement, Collaborative Win-Win,” we deliver high-performance supply chain services—accurately matching market demand with product supply and overseeing the entire procurement process from order placement to warehousing with strict execution. We collaborate closely with partners to share resources and market intelligence, jointly addressing challenges to build a stable, flexible supply ecosystem for cross-border e-commerce businesses. This empowers our partners to thrive in the global market and maximize their business success.

After-sales Team

As the key force in ensuring customer satisfaction, SiukRoad’s after-sales team consists of customer service representatives, technical support specialists, and complaint handling experts.

Customer service representatives are available 24/7 to respond promptly to inquiries, providing basic services including order tracking and logistics checking.

Technical support specialists focus on resolving technical issues customers encounter while using the platform; via remote assistance or on-site services, they ensure stable system operation.

Complaint handling experts adhere to the principles of fairness and efficiency: they conduct in-depth investigations into customer complaints, proactively coordinate resources to resolve issues, and feedback the handling results.

Guided by the service philosophy of “Customer First, Rapid Response, Continuous Improvement,” the team goes all out to solve customer problems with enthusiasm and professionalism. It is committed to turning every after-sales issue into an opportunity to enhance service quality, aiming to deliver an outstanding after-sales experience.

Our Customers Trust Us

 5/5

After using this cross-border ERP platform, our business is like fish in water. Its product selection team has a unique vision and provides a massive supply of high-quality goods; Efficient and smooth supply chain, fast delivery; The technical team ensures platform stability and data security; The after-sales team is attentive and professional, answering all questions. Sincerely recommend to peers.

Ralph Dixon