“Your partner in cross-border ecommerce: seamless logistics, storage, and global delivery solutions.”
“Simplify international shipping: all-in-one fulfillment for growing independent online stores.”
About Us
SiukRoad Cross-border ERP Platform, as an outstanding leader in the dropshipping service for independent sites, is committed to providing comprehensive and automated solutions for cross-border e-commerce businesses.
我们整合全球优质供应链资源，与可靠的产品供应商建立深度合作，确保品种多样、库存稳定，精准满足独立站点物资选品需求。依托先进的ERP系统，在订单管理、库存监控、物流货品等方面实现自动化处理，订单响应及时、发货迅速，让您的客户享受高效极速的收货体验。
在售后服务方面，我们拥有专业贴心的售后团队，每周7天、每天24小时待命。无论是系统运行问题、订单异常处理，还是物流跟踪查询，我们都希望为您提供全方位及时有效的解决我们关注客户反馈，以积极主动的态度不断优化服务流程和质量，确保您在我们平台的使用过程中无后顾之忧。
专业的数据加密技术，保障交易和信息安全。多维度数据分析助力运营决策，洞察市场趋势和消费者行为，为独立站精准营销和持续发展提供充足支撑。选择我们，开启跨境电商轻松运营支撑旅程，共创全球商业辉煌。
Technical Team
The SiukRoad technical team consists of 50 elites, covering professionals in multiple fields such as architects, programmers, testers, and operation and maintenance experts. The architects draw up the blueprints, the programmers write high-quality code, the testers conduct strict checks, and the operation and maintenance experts ensure stable operation.
Most of the team members graduated from renowned universities in relevant majors, and on average, each member has more than 5 years of technical experience. The core members even have over 10 years of in-depth experience in cross-border e-commerce technology and are well-versed in the industry’s pain points and trends.
Adhering to the concepts of “innovation, efficiency, collaboration, and security”, the team uses cutting-edge technologies to build a cross-border ERP platform. It explores functional optimization through innovation, improves the development speed with efficiency, overcomes difficulties by means of collaboration, and builds a solid data barrier based on security, thus helping cross-border enterprises to thrive.
Supply Chain Team
SiukRoad拥有百人供应链团队，是跨境业务的坚实支柱，团队架构包含两大核心力量：选品和采购。
选品团队深入洞察全球消费趋势，运用大数据洞察各区域流行需求，挖掘利基潜力品类。从潮流时尚单品到家居生活用品，他们甄选出兼具潮流感和盈利潜力的商品。采购团队则根据选品结果，在全球范围内严选优质供应商，并通过实地考察和商务谈判，确保以最优价格获得优质货品，并高效协调物流仓储环节。
秉承“精准选品、高效采购、协同共赢”的理念，提供一站式供应链服务，精准匹配市场需求与产品供应，高效完成采购流程，从订单下单到入库全程紧密跟进。与合作伙伴协同合作，共享资源和市场信息，共同应对挑战，为跨境电商企业打造稳定、灵活、高效的供应链生态，助力企业在全球市场中乘风破浪，实现商业价值最大化。
After-sales Team
The SiukRoad after-sales team is the core force for ensuring customer satisfaction. The team consists of customer service representatives, technical support staff, and complaint handling specialists.
Customer service representatives are available online 24 hours a day, 7 days a week. They respond promptly to customer inquiries and provide basic services such as order tracking and logistics inquiries. Technical support staff focus on solving the technical problems that customers encounter when using the platform. They ensure the smooth operation of the system through remote assistance or on-site services. Complaint handling specialists, adhering to the principles of fairness and efficiency, conduct in-depth investigations into customer complaints, actively coordinate resources to solve problems, and feed back the results.
The team adheres to the service concept of “customer first, rapid response, and continuous improvement”. With an enthusiastic and professional attitude, they go all out to help customers solve problems and are committed to turning every after-sales issue into an opportunity to improve service quality, aiming to create an outstanding after-sales experience.
